• Latest News
• News Archives

Quest Software Helps Renasant Bank Improve the Citrix Presentation Server Experience

Consulting with Provision Networks and Implementing the Provision Management Framework Eliminated Profile Corruption Issues and Accelerated Logon Times by as much as 4500%

January 30, 2007 – Reston, VA -- Provision Networks, a global provider of application delivery and dynamic desktop deployment solutions for the VMware Virtual Infrastructure and Microsoft (NASDAQ: MSFT) Windows Terminal Server platform, today announced that Renasant Bank has deployed the Provision Management Framework to improve the performance, enhance the reliability, and better the experience of its application access infrastructure.

Publicly traded Renasant Corporation is the parent of Renasant Bank and Renasant Insurance. Renasant has assets of approximately $2.5 billion and operates 63 banking and insurance offices in 38 cities in Mississippi, Tennessee and Alabama.

Renasant turned to Provision Networks to resolve a variety of performance issues they were experiencing with their Citrix Presentation Server 4.0 access infrastructure. These issues included excessively long logon times, profile corruption, sluggish performance, and printing difficulties.

After considering several solutions and piloting a few others including the Provision Networks MetaProfiles-IT, the team at Renasant opted for the Provision Management Framework (PMF) suite, citing its completeness and flexibility as two big selling points.

"We were experiencing logon times up to 15 minutes, a large number of profile corruptions, remote printing challenges, and overall slow performance," said Rusty Yates, Senior Systems Administrator with Renasant. "We were very pleased with the support provided to us by Provision Networks. PMF has done wonders for our environment, from session configuration and lockdown, to accelerated logons."

"Working with Provision Networks, we were able to reduce our logon times to around 20 seconds. The savings in user productivity gains alone are approximately $1.2 million per year," said James Hayes, Network Operations Manager with Renasant.

The Provision Management Framework – Standard Edition is an integrated management solution designed to improve and enhance the provisioning, performance, reliability, manageability, and security of server-based computing solutions such as Citrix Presentation Server environments. Managed through the Provision Management Console, the suite includes:

• Print-IT (EMF and PDF universal print driver for client, LAN, and WAN printing)
• MetaProfiles-IT (advanced user profile management)
• Manage-IT (server-based session / desktop configuration and lockdown)
• Max-IT (CPU utilization management and virtual memory optimization)
• USB-IT (redirection of USB-connected handhelds - BlackBerry, Palm, and Pocket PC)
• VIP-IT (per-session IP address assignment)
• Block-IT (access control for restricting access to unsanctioned applications and network servers)
• Redirect-IT (per-user file and registry redirection)
• TimeZones-IT (per-session time zone assignment)

About Quest Software, Inc.

Quest Software, Inc., a leading enterprise systems management vendor, delivers innovative products that help organizations get more performance and productivity from their applications, databases, Windows infrastructure and virtual environments. Through a deep expertise in IT operations and a continued focus on what works best, Quest helps more than 90,000 customers worldwide meet higher expectations for enterprise IT. Quest provides customers with client management as well as server and desktop virtualization solutions through its subsidiaries, ScriptLogic, Vizioncore and Provision Networks. Quest Software can be found in offices around the globe and at www.quest.com.